A selection of frequently asked questions

When do I have to be at the test center?

In our test center it is currently sufficient to show up punctually at the time you have booked. Due to the currently balanced capacity utilization, a lead time is not necessary. If you have not booked an appointment, you can also come to us on a whim

Does my result include an EU certificate?

We offer the EU certificate for the rapid antigen test and the free citizen test. If you agree to the personalized transmission to the Corona Warn App (CWA) when booking your test, you will receive a QR code for the CWA app with the test result. When you transfer the test result to the CWA app, you will receive the EU certificate. 

It contains the following information: your name your date of birth the date of issue further information about the test

Which means of payment can be used?

Sie können entweder vor Ort oder Online über den Button "TEST ONLINE BEZAHLEN" in der Buchungsbestätigungsmail. Wir empfehlen Ihnen Online zu bezahlen, um Wartezeiten zu vermeiden.

How do I book an appointment?

You can select the desired date and time via our online booking system. Please fill out all required input fields, please make sure that you enter your email address and date of birth correctly. Typos often creep in here.

What can I do if I haven't received my result?

Make sure whether the duration of the test evaluation has already expired. Then check whether your test result ended up in the spam/advertising folder. If you have any questions, please feel free to contact our support team.

Can I get tested with my family?

Yes, please book time-related appointments for each person to be tested in good time. They will then be tested one at a time.

Can I travel abroad with the test?

Yes, the PCR test is ideal for travelers. Our PCR certificates are delivered in two languages (German / English). Furthermore, your passport number/ID will be visible on your PCR certificate.

Please find out when you should carry out your PCR test, as the entry regulations regarding the time of the swab test differ from country to country.

How is the test performed?

Our new tests enable a very pleasant testing process. We use a fine swab to take two swabs in the nose and not just in the nasal concha. It is currently no longer necessary to swab the back of the throat or the back of the nose, which is why the test is also ideal for children or the elderly.

When am I not allowed to take the test?

If you have a high fever or loss of smell and/or taste, we ask you to call your family doctor or tel. 116117 and to stay at home for the time being.

Which corona test is the right one for me?

we offer two corona test procedures: PCR test and antigen test

The PCR test is a standard procedure in the diagnosis of viruses. The test is based on the so-called polymerase chain reaction. The genetic material of the virus is duplicated. This makes it possible to detect viruses even if only a few pathogens are present.

  • PCR TEST 24 HOURS: for a test result within 24 hours. (* From the time of sampling)
  • EXPRESS PCR-TEST-30 minutes- for a test result within 30 minutes*. *= in 95% cases
  • EXPRESS PCR-TEST-NEXT MORNING- for a test result the next day no later than 9am.
  • EXPRESS PCR-SAME DAY- for a same day test result at night.
  • Antigen-Schnelltest- LOLLI TEST für ein Testergebnis innerhalb 15 min

The rapid tests for SARS-CoV-2 detect certain proteins of the SARS-CoV-2 coronavirus in the mucous membranes of the respiratory tract in the event of an infection. Rapid antigen tests can detect the different virus variants of the SARS-CoV-2 coronavirus just as well. The rapid antigen test is less sensitive than a PCR test. This means that a larger amount of virus is needed to display the result. If, for example, only a few viruses are present shortly after infection, the rapid antigen test can still be negative even though the person tested is infected.

How reliable is the test?

All of our tests are always listed by the BfArM and are therefore approved for use in Germany.

Our current test has a sensitivity of 97.1 % and a specificity of 99.5 %. It therefore meets the legal requirements and can detect or rule out SARS-CoV-2 with a very high degree of probability.

What happens if my test is positive?

If your test result is positive, you must go into quarantine at home immediately. Since it is a notifiable disease according to the Infection Protection Act, you must report it immediately to the health department. They will coordinate the further procedure with you and tackle the tracing of your contact persons. By preparing a list of your contacts, you can help make this process easier and faster. In addition, the result of your positive antigen rapid test must be checked using a PCR test. If the test result is positive, you will also receive further information from us after your test.